The Christmas Haus offers quality merchandise with fair prices and friendly customer service—traditions we've honored since we opened our first store in 1992.

Welcome to our Special Collection of German Christmas Decorations!

Please contact us with your questions ...

By email:

By phone:

717 624-9646 10 am - 5 pm daily (Eastern Time)

By mail:
The Christmas Haus
110 Lincoln Way West
New Oxford, PA 17350-1314

SHIPPING — We'll pack your purchases carefully and ship them with insurance on the full value of your merchandise via Fed-Ex Ground with tracking or USPS Priority Mail with USPS Tracking—usually within two business days of receiving your order. We'll choose the shipping method that will provide more efficient delivery of your order.

INSURANCE — Our shipping includes insurance on all shipments. All items leave The Christmas Haus in exactly the condition advertised. We would greatly appreciate your emailing us at to let us know that your shipment has arrived safely and that you are pleased with your purchase.

RETURN POLICY -—The Christmas Haus prides itself on its quality merchandise. Because most of the iems we sell are handcrafted, slight imperfections are what make each piece unique.

Please note: Most of our meticulous German woodworkers use as little glue as possible so that their finished crafts are not marred by messy "oozes" of excess glue. Consequently, in shipment, a piece or two often becomes unglued—not broken, just "unattached." A tiny dab of wood glue should easily fix one of these common shipping related incidents.

If we have made an error in our description of the item you receive, we are happy to refund your money upon return of the item. If there are any problems, please email us at within 72 hours of receiving your shipment.

If you change your mind on an item and return it within 30 days, we will refund your money minus any shipping and insurance costs.

INTERNATIONAL BUYERS — We are sorry, but we are unable to sell or ship outside the United States.

The Christmas Haus • 110 Lincoln Way West • New Oxford, PA 17350-1314 • 717 624-9646